General – SiF-Sales – more than 30 years experience in B2B sales

General terms and conditions

Terms and conditions and data protection:

AGB
General Terms and Conditions
1 General – Scope (1) The following General Terms and Conditions (GTC) apply to all business relations between our customers and the company Sif-sales. The version valid at the time of the conclusion of the contract is decisive in each case. (2) Consumers in the sense of these terms and conditions are natural persons, with whom we enter into business relations, without a commercial or independent activity can be attributed to them. Entrepreneurs in the sense of these GTC are natural or legal persons or partnerships with legal capacity with whom we enter into a business relationship and who act in the exercise of a commercial or independent professional activity. Customers within the meaning of these GTC are both consumers and entrepreneurs. (3) Deviating, contradictory or supplementary GTC shall not become part of the contract, even if they are known, unless their validity is expressly agreed to in writing.

(1) Our offers are subject to change without notice. We reserve the right to make technical and other changes within the scope of what is reasonable. (2) By placing an order, the customer makes a binding offer to enter into a contract. We will confirm receipt of the customer’s order without delay. The confirmation of receipt shall not constitute a binding acceptance of the order. (3) We shall be entitled to accept the contractual offer contained in the order within two working days of receipt by us. We are entitled to refuse acceptance of the order, for example after checking the creditworthiness of the customer. The purchase contract is concluded with our order confirmation or delivery of the goods. Delivery time is valid after approval and punctual compliance with the means of payment, timely written approval of logos, samples and press proofs, and subject to happy arrival of the ship. (4) The conclusion of the contract is subject to the reservation that in the event of incorrect or improper self-delivery, we will not be able to perform or will only be able to perform in part. In case of non-availability or only partial availability of the service, the customer will be informed immediately. The consideration will be refunded immediately. (5) Payments to us shall be made free of charge. If payment of the goods by cash on delivery is agreed, the customer shall bear the cash on delivery costs. (6) In connection with orders or deliveries, we shall not be liable in any case for damages incurred by the customer in connection with the delivery, failure to deliver products on time or at all, as well as damages resulting from the use of delivered products – also not for lost profits or other financial losses of the customer. We are generally not liable for delayed deliveries of our suppliers. (7)Licenses, copyrights and other property rights are, unless confirmed by us in writing, the responsibility of the customer. (8)The text of the contract will be stored.

3. retention of title (1)In the case of entrepreneurs, we retain title to the goods until all claims arising from the current business relationship have been settled. (2)The customer is obliged to handle the goods with care. If maintenance and inspection work is required, the customer shall carry this out regularly at its own expense. (3) The entrepreneur is obliged to notify us immediately of any access by third parties to the goods – for example in the event of seizure – as well as any damage to or destruction of the goods. The customer shall also notify us immediately if the goods change hands or if the customer changes his place of residence. (4) We shall be entitled to withdraw from the contract and demand the return of the goods in the event of a breach of contract by the Customer, in particular in the event of a default in payment or a breach of an obligation under Clause 2. or 3. of this provision. (5) The Entrepreneur shall be entitled to resell the goods in the ordinary course of business. He hereby assigns to us the full amount of the purchase price claim accruing to him against a third party. We accept the assignment. After the assignment, the entrepreneur is authorized to collect the claim. We reserve the right to collect the claim ourselves as soon as the entrepreneur does not properly meet his payment obligations and defaults on payment. (6) The processing of the goods by the Entrepreneur shall always be carried out in our name and on our behalf. If processing is carried out with items not belonging to us, we shall acquire co-ownership of the new item in proportion to the value of the goods delivered by us to the other processed items.

4. right of return 4.1 With consumers (§ 13 BGB, end customers) the statutory right of withdrawal is agreed. Return policy for consumers Right of return You can return the received goods without giving reasons within two weeks by returning the goods. The period begins at the earliest with receipt of the goods and this instruction. Only in the case of goods that cannot be sent by parcel post (e.g. bulky goods) can you also declare the return by requesting the return in text form, e.g. by letter, fax or e-mail. To meet the deadline, it is sufficient to send the goods or the return request in time. The return or the request for return has to be sent to: sif-sales Kapellenweg 18, 57518 Betzdorf – Germany – Fon: +49-2741 1823692 Consequences of return In case of an effective return, the mutually received benefits and any benefits derived (eg benefits of use). In the event of deterioration of the goods, compensation may be demanded. This does not apply if the deterioration of the goods is exclusively due to their inspection – as it would have been possible for you in a store, for example. In addition, you can avoid the obligation to pay compensation by not using the goods as an owner and refrain from doing anything that could reduce their value. End of the return policy 4.2 The right of return does not apply to the delivery of goods that are manufactured according to customer specifications (e.g. T-shirts with your photo and your name) or are clearly tailored to personal needs or to the delivery of audio or video recordings or software if the delivered data carriers have been unsealed by you (e.g. software CDs where the cellophane sleeve has been opened). 4.3 Please avoid damage and contamination. Please return the goods to us in the original packaging with all accessories and with all packaging components. If necessary, use a protective outer packaging. If you no longer have the original packaging, please provide adequate protection against transport damage with suitable packaging. 4.3 Before returning the goods, please call us at [+49-(0)2741-9732300] to announce the return. In this way you enable us to allocate the products as quickly as possible. 4.4 Please note that the modalities mentioned in paragraphs 4.3 to 4.5 are not a prerequisite for the effective exercise of the right of return.

5 Remuneration (1) Both parties are bound to the offered price. The store price includes the statutory sales tax, in foreign countries may incur customs costs, which Annabie News and Marketing does not bear. In the case of mail order shipping, we charge shipping costs which will be communicated to you with the confirmation of contract or given verbally in the case of telephone orders. The customer does not incur any additional costs when ordering by using the means of distance communication. The customer can pay the price by cash on delivery, credit card, cash or in advance. We reserve the right to exclude individual methods of payment. As soon as we receive the payment, we will initiate the shipment of the goods. (2) The customer has a right of set-off only if his counterclaims have been acknowledged or legally established. The customer may only exercise a right of retention if his counterclaim is based on the same contractual relationship.

(1) In the case of consumers, the risk of accidental loss and accidental deterioration of the goods sold shall pass to the consumer upon handover of the goods, even in the case of a mail-order purchase. (2) In the case of entrepreneurs, the risk of accidental loss and accidental deterioration of the goods shall pass to the entrepreneur upon handover, or in the case of a mail-order purchase, upon delivery of the goods to the forwarding agent, carrier or other person or institution designated to carry out the shipment.

7. Warranty I. Purchase Contract (1) Consumers have the choice whether their subsequent performance is to be effected by repair or replacement. We shall be entitled to refuse the type of subsequent performance chosen if it is only possible at disproportionately high cost and the other type of subsequent performance does not involve any significant disadvantages for the consumer. In the case of entrepreneurs, we shall additionally provide a warranty for defects in the goods by repair or replacement delivery at our discretion. (2) If the subsequent performance fails, the customer may, at its discretion, demand a reduction of the remuneration (abatement), rescission of the contract (withdrawal) instead of performance. If the customer chooses compensation instead of performance, the limitations of liability pursuant to § 8 items 1 and 2 shall apply. In the case of only minor defects, however, the customer shall not be entitled to withdraw from the contract. Further claims for damages, pass-through of claims for damages and the like shall be rejected as a matter of principle. (3) Entrepreneurs must notify us in writing of obvious defects within a period of one week from receipt of the goods. Otherwise, the entrepreneur may no longer assert warranty claims. In order to meet the deadline, timely dispatch shall suffice. The entrepreneur shall bear the full burden of proof for all claim prerequisites, in particular for the defect itself, for the time of discovery of the defect and for the timeliness of the notice of defect. (4) The warranty period vis-à-vis consumers shall be two years from delivery of the goods. The warranty period vis-à-vis entrepreneurs shall be one year from delivery of the goods. In the case of used goods, the warranty period shall be one year from delivery of the goods. The one-year warranty period shall not apply if we can be accused of gross negligence and in the event of bodily injury and damage to health attributable to us and in the event of loss of life of the customer. Our liability under the Product Liability Act shall remain unaffected. (5) Consumers may only notify us of obvious defects within a period of two weeks from receipt of the goods. An obvious defect shall be deemed to have been notified in good time if the notice of defect has been sent within the time limit. Warranty claims for obvious defects notified outside this period are excluded.

(1) In the case of slightly negligent breaches of duty, our liability shall be limited to the foreseeable, direct average damage typical for the contract. This shall also apply to slightly negligent breaches of duty by our legal representatives. We shall not be liable to entrepreneurs in the event of a slightly negligent breach of immaterial contractual obligations. (2) The above limitations of liability shall not apply to claims of the customer arising from product liability. Furthermore, limitations of liability shall not apply in the event of bodily injury or damage to health attributable to us, claims for damages in excess of the value of the goods, or loss of life of the customer. (3) Tolerances of up to 5% may apply to printing/engraving. (4) Insofar as we provide access to other websites via links, we are not responsible for the third-party content contained therein. We do not adopt the external content as our own. If we become aware of illegal content on external websites, we will immediately block access to these sites. (5) The customer shall indemnify us against all disadvantages that may be caused to us by third parties due to damaging actions of the customer – whether intentional or negligent. Warranty and liability are limited to direct damage, but not to consequential damage.

9. data protection (1) The customer has been informed in detail about the type, scope, location and purpose of the collection, processing and use of personal data required for the execution of orders, as well as about his right to object to the use of his anonymized usage profile for purposes of advertising, market research and for the needs-based design of the service (see data protection information). (2) The customer has at no time to make direct contact with our supplier, unless sif-sales e.K.agrees to this, e.g. for payment details. A direct business contact will be considered as breach of contract and will be punished with at least a sum of 10.000,- Euro regardless of the damage caused. We reserve the right to take further steps. (3) The customer expressly agrees to the collection, processing and use of personal data. He has the right to revoke the consent at any time with effect for the future. (4) We inform all our customers by newsletter about new products, promotions, support, etc.. Each customer has the option to unsubscribe from the newsletter on the website, by e-mail, fax or “unsubscribe link”.

10 Final Provisions (1) The law of the Federal Republic of Germany shall apply. In the case of consumers who do not conclude the contract for professional or commercial purposes, this choice of law shall only apply to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the country in which the consumer has his habitual residence. The provisions of the UN Convention on Contracts for the International Sale of Goods shall not apply. (2) If the customer is a merchant, the exclusive place of jurisdiction for all disputes arising from this contract is Friedrichsdorf.

The use of our website is generally possible without providing personal data. As far as on our sides personal data (such as name, address or e-mail addresses) are collected, this is as far as possible on a voluntary basis. This data will not be passed on to third parties without your express consent.

We point out that data transmission over the Internet (eg communication by e-mail) security gaps. Complete protection of data against access by third parties is not possible.

The use of contact data published within the framework of the imprint obligation by third parties for the purpose of sending unsolicited advertising and information materials is hereby expressly prohibited. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam mails.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

This website uses Google AdSense, a service for embedding advertisements provided by Google Inc. (“Google”). Google AdSense uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. Google AdSense also uses so-called web beacons (invisible graphics). Through these web beacons, information such as visitor traffic on these pages can be analyzed.

The information generated by cookies and web beacons about the use of this website (including your IP address) and delivery of advertising formats will be transmitted to and stored by Google on servers in the United States. This information may be passed on by Google to contractual partners of Google. However, Google will not merge your IP address with other data stored by you.

Collection and sharing of information:
Using the Google +1 button, you can publish information worldwide. via the Google +1 button, you and other users receive personalized content from Google and our partners. Google stores both the information that you have given +1 for a content and information about the page you were viewing when you clicked +1. Your +1s may be displayed as notices along with your profile name and photo in Google services, such as search results or your Google profile, or elsewhere on websites and ads on the Internet.
Google records information about your +1 activities in order to improve Google services for you and others. To use the Google +1 button, you need a globally visible, public Google profile, which must contain at least the name chosen for the profile. This name is used in all Google services. In some cases, this name may also replace another name you used when sharing content through your Google Account. The identity of your Google profile may be displayed to users who know your email address or have other identifying information about you.

Use of Collected Information:
In addition to the uses explained above, the information you provide will be used in accordance with Google’s applicable privacy policy. Google may publish aggregate statistics about users’ +1 activities or share them with users and partners, such as publishers, advertisers, or affiliated websites.

Functions of the Twitter service are integrated on our pages. These functions are offered by Twitter Inc, Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made known to other users. In the process, data is also transferred to Twitter.

We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Twitter. For more information, please refer to Twitter’s privacy policy at http://twitter.com/privacy.

You can change your privacy settings on Twitter in the account settings at http://twitter.com/account/settings.

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